Privacy Policy

Introduction

The Cast and Bloom Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Company information and job title
• Information provided through contact forms or consultation requests
• Course enrollment and payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referral source and website usage patterns

How We Use Your Information

We use the information we collect to:

• Provide and improve our consulting services
• Respond to your inquiries and requests
• Process course enrollments and payments
• Send relevant updates about our services (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer (merger, acquisition, etc.)
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Analytics and Tracking

Our website uses privacy-focused analytics and monitoring tools to understand how visitors interact with our site and to ensure optimal performance:

Umami Analytics

We use Umami, a privacy-focused analytics platform, to collect anonymous usage statistics. Umami does not use cookies and does not collect personally identifiable information. Data collected includes page views, referral sources, device types, and general geographic location (country level only).

Middleware.io Monitoring

We use Middleware.io for application performance monitoring and error tracking. This service helps us identify and resolve technical issues to improve your experience. Middleware.io may collect technical data such as error logs, performance metrics, and system information, but does not access personal user data.

You can control cookie preferences through your browser settings, though our analytics tools are designed to respect user privacy by default.

Third-Party Services

Our website integrates with various third-party services to provide functionality and maintain security:

• hCaptcha: Contact forms use hCaptcha for spam protection and security
• Mailgun: Email delivery service for transactional communications
• Umami: Privacy-focused website analytics (see Analytics section above)
• Middleware.io: Application monitoring and performance tracking
• Google Services: We may use Google services for domain verification and related infrastructure services through DNS records

These services have their own privacy policies and terms of service, which we encourage you to review. We carefully select service providers that maintain strong privacy standards and data protection practices.

Domain and Infrastructure Services

As part of our website operations, we may use DNS records and domain verification services, including Google services, for:

• Domain ownership verification
• Email routing and security (SPF, DKIM, DMARC records)
• Service integrations and API access
• Infrastructure monitoring and security

These technical implementations do not directly collect or process personal user data but are necessary for the secure operation of our website and services.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact page.